Cookies Policy

A cookie is a file that is downloaded onto your computer when accessing certain websites. Cookies enable a website, among other things, to store and retrieve information about the browsing habits of a user or their equipment, and depending on the information it contains and the way you use your equipment, and they can be used to recognise a user.

Cookies are essential for the operation of the Internet, offering innumerable advantages when providing interactive services, facilitating browsing and usability of our Website.

The information we provide below will help you to understand the different types of cookies:

 

ACCORDING TO THE ENTITY THAT MANAGES THEM

– Own cookies: Those collected by the editor to offer the service requested by the user.

– Third-party cookies: Those that are collected and managed by a third-party, they cannot be considered own.

 

ACCORDING TO THE TIME THEY REMAIN ACTIVE

– Session cookies: They collect data while the user browses the website for providing the requested service.

– Persistent cookies: They are stored in the terminal, and the information obtained will be used by the owner of the cookie to provide the requested service.

 

ACCORDING TO THEIR PURPOSE

– Technical cookies: Which are necessary for correct web browsing

– Personalization cookies: Provide the user with features (language) for browsing the website

– Analysis cookies: Enable the provider to analyse the user’s browsing habits, monitoring the use of the website, and drawing up statistics of the most popular contents, the number of hits, etc.

– Publicity cookies: Enable the editor to include publicity on the website, according to the website’s contents.

– Behavioural publicity cookies: Enable the editor to include publicity on the website according to the information obtained from the user’s browsing habits.

In compliance with article 22.2 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), INVESTIGACION Y APLICACIONES A PROCESOS SL informs you that the cookies used on our website are the following:

TawkConnectionTime

A third-party technical, session cookie

It is generated automatically and transparently for the Website due to certain measurement or third-party codes. It identifies the user that has started the session, offering online assistance.

 

__tawkuuid

A third-party technical, persistent cookie

It is generated automatically and transparently for the Website due to certain measurement or third-party codes. It identifies the user that has started the session, offering online assistance. It expires after 179 days

 

_ga

A third-party analytical, persistent cookie

A Google Analytics cookie that enables the control of unique visits function. This cookie will be installed the first time a user enters the website from a browser. When the user returns to the website with the same browser, the cookie will consider it is the same user. Only if the user changes browser will they be regarded as a new user. It expires two years after the last update.

_gid

A third-party analytical, persistent cookie

This cookie is associated with Google Analytics. It is used to distinguish users. It expires after 24 hours

_gat

A third-party analytical, session cookie

A Google Analytics tracking cookie. HTTP Cookie. Only valid during the current session of the browser, it will be deleted when the browser is closed.

 

_hjIncludedInSample

A third-party analytical, session cookie

This cookie is associated with the functionality and the web analytics services of HotJar, a company based in Malta. It univocally identifies a visitor during a single browser session and indicates that it is included in an audience sample. Its duration is limited to the session.

 

_hjid

A third-party analytical persistent cookie

This cookie is established when the user reaches a page for the first time with the Hotjar script, and it is used to identify the user in a random manner and exclusive to this site in the browser. This will guarantee that the behaviour in subsequent visits to the same site will be attributed to the same user ID. It expires after one year.

 

cookielawinfo-checkbox-necessary

A technical and strictly necessary cookie which contains the value of whether the user has accepted the cookies and privacy policy. It expires after 30 minutes.

 

viewed_cookie_policy

A technical and strictly necessary cookie that contains the value accepting the cookie and privacy policies. It expires one year after the last update.

Google Analytics: Stores cookies to obtain traffic and volume statistics regarding visits to the website. On using this website, you consent to the processing of your information by Google. Therefore, the exercise of any right in this sense must be done by communicating directly with Google.

Google Analytics cookies are stored in servers located in the United States, and Google undertakes not to share the data with third parties, except in cases where it is necessary for the operation of the system or if obliged to do so by law. Google states that they do not store your IP address.

Google Inc. is adhered to “Privacy Shield”, which guarantees that all the data transferred will be handled with a level of protection compliant with European regulations. For detailed information on this, you can click on the following link: https://support.google.com/analytics/answer/6004245.

If you wish, you can use the Google Analytics Opt-out Browser Add-on to reject the analytical cookies of this service on all browsers. For more information on this, click on the following link: https://tools.google.com/dlpage/gaoptout

Yahoo Analytics: A browser-based system used to collect information about visits to our website.

On using this website, you consent to the processing of your information by Yahoo. Therefore, the exercise of any right in this sense must be done by communicating directly with Yahoo.

YahooAnalytics cookies are stored in servers located in the United States, and Yahoo undertakes not to share the data with third parties, except in cases where it is necessary for the operation of the system or if obliged to do so by law. According to Yahoo, they do not store information that could identify the user such as name, age or telephone number. You can consult Yahoo’s privacy policy by clicking on the following link: https://policies.yahoo.com/ie/es/yahoo/privacy/index.htm